[rt-users] Resolve requests via e-mail

[Randy Millis]

Stephen Hauskins wrote:

> You place these commands in the message body and mail to rt-action
>
> RT will process them in the order of the list.
>
>         %RT USER <username>
>         %RT PASS <password>
>

Do you need to add these tokens to each mail message to authenticate
yourself? Does the password get sent to a user of you reply and perform
an action? I played with this a little while ago and it seemed my
password got saved in the transaction history.
--
Randy Millis
Programmer Analyst
Electrical and Computer Engineering
University of Calgary
2500 University Dr. N.W.
Calgary, Alberta
Canada T2N 1N4
Tel: 403-220-4864  Fax: 403-282-6855
rmillis at enel.ucalgary.ca
http://www.enel.ucalgary.ca/