[rt-users] Resolve requests via e-mail

Randy Millis rmillis at enel.ucalgary.ca
Thu Jun 22 11:51:29 EDT 2000

Stephen Hauskins wrote:

> You place these commands in the message body and mail to rt-action
> RT will process them in the order of the list.
>         %RT USER <username>
>         %RT PASS <password>

Do you need to add these tokens to each mail message to authenticate
yourself? Does the password get sent to a user of you reply and perform
an action? I played with this a little while ago and it seemed my
password got saved in the transaction history.
Randy Millis
Programmer Analyst
Electrical and Computer Engineering
University of Calgary
2500 University Dr. N.W.
Calgary, Alberta
Canada T2N 1N4
Tel: 403-220-4864  Fax: 403-282-6855
rmillis at enel.ucalgary.ca

More information about the rt-users mailing list