[rt-users] Problems with mailgateway

[Jesse]

Well, I'm also running RT with postfix. and it works great.
Make sure that the user postfix is running as can actually _get_ to rt/bin.

Jesse


On Fri, Mar 03, 2000 at 04:22:23PM +0100, Jesper Holm Olsen wrote:
> 
> I have some problems with the mailgateway and I have not been able to
> find a solution in the archived mailinglists.
> 
> I have configured RequestTracker and the CLI and Web-interface works well,
> but the mailgateway won't work. Here are some details:
> 
> In /etc/aliases I have the following lines:
> 
> # Aliases for RequestTracker
> rt: |"/home/disk05/rt/bin/rt-mailgate general correspond"
> rt-action: |"/home/disk05/rt/bin/rt-mailgate general action"
> 
> The user 'rt' exists and owns all files in /home/disk05/rt.
> 
> I use 'postfix' as MTA and whenever I try to send mail to user 'rt' I get
> the following error in my syslog:
> 
> ------------------------
> Mar 3 16:09:29 ra local[23956]: fatal: execvp
> /home/disk05/rt/bin/rt-mailgate: Permission denied
> 
> Mar 3 16:09:30 ra postfix/local[23955]: E1D75381C2: to=<rt at ra.e-lab.dk>,
> relay=local, delay=2, status=bounced (Com mand died with status 1:
> "/home/disk05/rt/bin/rt-mailgate general correspond")
> ------------------------
> 
> The permissions on 'suidwrapper' are:
> 
> -rwsr-xr-x   3 rt       rt          7740 Mar  2 14:55 suid_wrapper
> 
> which should allow for any user to submit new requests. 
> 
> If you could give me a hint, or possibly mail me your configuration so I
> can compare.
> 
> 
> --
> Jesper Holm Olsen,  Department of Computer Science and Department of 
>                     Film and Media studies, University of Copenhagen
> Email: dunkel at diku.dk * Homepage: http://www.diku.dk/students/dunkel
> 
> 
> 
> 
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> 

-- 
jesse reed vincent -- jrvincent at wesleyan.edu -- jesse at fsck.com 
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