[rt-users] RT Question
Chris Blackmor
chris.blackmor at amd.com
Tue Mar 7 10:59:29 EST 2000
VERSION: 1.0.2pre2
SYSTEM: SunOS olympus 5.7 Generic_106541-08 sun4m sparc SUNW,SPARCstation-20
PERL: 5.0 patchlevel 4 subversion 4
BROWSER: netscape 4.61
LOCALMODS: NONE
My sysadmin team is looking at RT for our small group to use to better support
our users. We had one question and I haven't been able to find out through
code digging. (Could be because I am just learning perl <grin>)
We would like to have default assignees to different "Areas". ie: Under
the admin queue we have licensing, accounts, etc. We would like licensing
to go to one subset of the admin team while accounts goes to another.
Is there a way to do this?
I appreciate any advice you could give me.
Regards,
Chris
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