[rt-users] RT Question

Chris Blackmor chris.blackmor at amd.com
Tue Mar 7 10:59:29 EST 2000


VERSION:   1.0.2pre2
SYSTEM:    SunOS olympus 5.7 Generic_106541-08 sun4m sparc SUNW,SPARCstation-20
PERL:      5.0 patchlevel 4 subversion 4
BROWSER:   netscape 4.61
LOCALMODS: NONE 

My sysadmin team is looking at RT for our small group to use to better support
our users.  We had one question and I haven't been able to find out through 
code digging.  (Could be because I am just learning perl <grin>)

We would like to have default assignees to different "Areas".  ie:  Under
the admin queue we have licensing, accounts, etc.  We would like licensing
to go to one subset of the admin team while accounts goes to another.  

Is there a way to do this?

I appreciate any advice you could give me.

Regards,
Chris 

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