[rt-users] RT Question

[Jesse]

Sounds like you want to set up different queues for those things, actually. 

Jesse
On Tue, Mar 07, 2000 at 09:59:29AM -0600, Chris Blackmor wrote:
> VERSION:   1.0.2pre2
> SYSTEM:    SunOS olympus 5.7 Generic_106541-08 sun4m sparc SUNW,SPARCstation-20
> PERL:      5.0 patchlevel 4 subversion 4
> BROWSER:   netscape 4.61
> LOCALMODS: NONE 
> 
> My sysadmin team is looking at RT for our small group to use to better support
> our users.  We had one question and I haven't been able to find out through 
> code digging.  (Could be because I am just learning perl <grin>)
> 
> We would like to have default assignees to different "Areas".  ie:  Under
> the admin queue we have licensing, accounts, etc.  We would like licensing
> to go to one subset of the admin team while accounts goes to another.  
> 
> Is there a way to do this?
> 
> I appreciate any advice you could give me.
> 
> Regards,
> Chris 
> 
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jesse reed vincent -- jrvincent at wesleyan.edu -- jesse at fsck.com 
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