[rt-users] Problems with mailgateway

[Jesse]

RT is smart enough not to send mail to the requestor if the requestor is 
also the person who sent the message.

On Tue, Mar 07, 2000 at 04:24:50PM +0100, Jesper Holm Olsen wrote:
> 
> Ok. I found the error. Postfix' replacement copy of sendmail had been
> overwritten by a Solaris update patch, so I was invoking the original
> sendmail :-|
> 
> BUT all my problems are still not solved! If I choose 'reply' to an entry,
> the 'TO' field is set to the requester as it should. If I choose 'send
> response', it seems (from the syslog) that 'sendmail' never gets invoked.
> If I however fill out the 'CC' field (with the same adress as in the 'TO'
> field), 'sendmail' gets called and sends the message ok.
> 
> Could it be a bug in rt?
> 
> 
> On Mon, 6 Mar 2000, Jesse wrote:
> 
> >     #set this to whatever program you want to send the mail that RT generates
> >     #be aware, however, that RT expects to be able to set the From: line
> >     #with sendmail's command line syntax
> >     $mailprog = "/usr/sbin/sendmail";
> >     $mail_options = "-oi -t ";
> > 
> > 
> > 
> > On Mon, Mar 06, 2000 at 04:06:36PM +0100, Jesper Holm Olsen wrote:
> > > On Fri, 3 Mar 2000, Jesse wrote:
> > > 
> > > > Well, I'm also running RT with postfix. and it works great.
> > > > Make sure that the user postfix is running as can actually _get_ to rt/bin.
> > > > 
> > > 
> > > Ok. I set the global execute bit on the /rt/bin dir and now I can
> > > _recieve_ mail :-)
> > > 
> > > Unfortunatly I cannot _send_ mail (unless its adressed to the local
> > > server). When I watch the syslog it seems like postfix never gets invoked,
> > > if the email adress is something other than the local servers domain.
> > > 
> > > How have you set up the mailconfiguration in /rt/etc/config.pm?
> 
> 
> 
> --
> Jesper Holm Olsen,  Department of Computer Science and Department of 
>                     Film and Media studies, University of Copenhagen
> Email: dunkel at diku.dk * Homepage: http://www.diku.dk/students/dunkel
> 
> 
> 
> 
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-- 
jesse reed vincent -- jrvincent at wesleyan.edu -- jesse at fsck.com 
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