[rt-users] mails are not recognized as comments

[Jesse]

That doesn't sound right.  Does kmail/elm change the subject line of the 
reply?

On Thu, May 04, 2000 at 10:25:22AM +0200, Rainer Weigle wrote:
> Hi everyone,
> 
> I've got the following problem:
> If I send a mail to rt (1.0.3) as a reply to some transaction mail or
> the autoreply-mail from  rt it depends on the mail tool I use, if this mail
> will be recognized as a comment.
> Examples:
> A mail sent with kmail (reply button) or elm will create a new request instead
> of a comment, while a mail send with netscape messenger or eudora (as reply
> to the same mail from rt) will create a comment.  
> I' ve looked a the mail headers a little bit bit but can't figure out the
> the scheme.
> Any hints ??
> 
> Bye Rainer
> 
> -- 
> Rainer Weigle - MPI fuer Meteorologie
> weigle at dkrz.de
> 040 / 41173 - 373 
> 
> 
> 
> 
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
> 

-- 
jesse reed vincent -- jrvincent at wesleyan.edu -- jesse at fsck.com 
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