[rt-users] Changing %rtname%

[Jeffrey H. Johnson]

On 5/9/00 5:34 PM +0200 tobiasb at tobiasb.funcom.com wrote:

>> [mm.mtu.edu] #1352
>>
>> I was wondering if there is a way to change the mm.mtu.edu (which ended
>> up being the default somehow) to be something else without wiping out
>> the database.
>
> I think so, but I haven't tested.
>
> In lib/rt/ui/mail/manipulate.pm, there should be some lines like this:
>
>     elsif (($line =~ /^Subject:(.*)\[$rt::rtname\s*\#(\d+)\]\s*(.*)/i) and
>     (!$subject)){
>
> ..try changing $rt::rtname to (?:mm\.mtu\.edu|$rt::rtname)
>
> --
> Tobias Brox
> aka TobiX
> +47 22 925 871

Per your previous similar advice, I did the equivilant of the above and
we've been operating fine for a few months.

--
Jeffrey H. Johnson - jeff at websitefactory.net - System Administration - TrN
Barnet Worldwide Enterprises - The Website Factory - www.websitefactory.net