[rt-users] problems with mail interface

Othmar Pasteka op at atnet.at
Wed May 17 11:07:03 EDT 2000


i tried the following two email commands:

%RT SET due 65 05/18/00
%RT SET status 64 (closed yes)

but they don't get recognized i.e. no action is taken. well
nearly no action is taken:
wenn iwant to change the date i get:
RT: Date due changed to Thu, Jan 1 1970 01:00:00 (225)

and when i try to change the status i just get a message that i
am authenticated what i already know, so doesn't make sense to

here are the two commands from %RT HELP which i got and on which
based the formatting of my commands:

        %RT SET due <num> <date>
		will set request <num>'s due date to <date>.
		<date> should probably be in the form MM/DD/YY.

		%RT SET status <num> (open|closed|stalled|dead yes)
        will set request <num>'s status to (open|closed|stalled|dead).

thanks and so long

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