[rt-users] problems with mail interface

[Eric Goodman]

>hi,
>
>i tried the following two email commands:
>
>%RT SET due 65 05/18/00
>%RT SET status 64 (closed yes)
>
>but they don't get recognized i.e. no action is taken. well
>nearly no action is taken:
>wenn iwant to change the date i get:
>RT: Date due changed to Thu, Jan 1 1970 01:00:00 (225)
>

There is a bug in rt/lib/rt/ui/mail/manipulate.pm in the "SET due" 
handler. The function call

   ($trans, $message)=
       &rt::change_due_date($serial_no, $date_due, $current_user);

is wrong. The second argument should be "$due_date", not "$date_due".

Also, there's another minor error in the "date_parse" routine in 
rt/lib/rt/support/utils.pm. This routine will parse, e.g., 4/30/00 as 
month=4, day=30, year=2000, but timelocal (to which this value is 
later passed) expects months counting from 0, so most of the "$month 
= $n" should really be "$month = $n - 1".

I haven't looked at the set status "closed" command, but the command:

   %RT RESOLVE 64

should work.

--- Eric

-- 
Eric Goodman                  | "The opinions expressed by Eric do not
Workstation Support Group     |  represent the opinions of anyone who
UC Santa Cruz                 |  matters."
ericg at cats.ucsc.edu           |   --- (modified from) "Cartoon Planet"