[rt-users] More RT questions

Tamura, Sam STamura at ascentrausa.com
Wed May 17 13:37:57 EDT 2000


Never saw an answer to this question and I am facing the same issue.  Did
anyone send an answer off-list?  If so, could you send me some suggestions
also?  

Thanks.
Sam

-----Original Message-----
From: Dave (Grizz) Glaser [mailto:dsglaser at mtu.edu]
Sent: Tuesday, May 09, 2000 8:54 AM
To: rt-users at lists.fsck.com
Subject: [rt-users] More RT questions


[...]
Is there anyway to remove the email headers from correspondence in rt? 99.9%
of our requests are sent from within our dept so I don't need to know where
it was from, what mailer was used, etc. If I go back and forth with someone
for a while, the correspondence list can get quite long and much of that is
headers.
[...]





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