[rt-users] Help - Rt not working anymore..

[Kent Longballa]

Ran the make upgrade-noclobber and got no error messages but still have the
same problem...
Trying to run rt or webrt.cgi as user rt gives the following..
webrt.cgi: Failed to launch RT program.
webrt.cgi: Permission denied

Running the same program as root works fine.

>>JESSE
>>from your rt 1.0 source tree, run
>>make upgrade-noclobber

>>KENT
On Thu, May 18, 2000 at 03:18:16PM -0500, Kent Longballa wrote:
> Could anyone explain why I am getting these errors? The web part of Rt has
> been working fine until today when I was doing some upgrades to try RT-1.3
I
> have checked everything I can think of and made every effort to not
> overwrite anything. After I did the install of RT-1.3 my old rt was still
> working properly as I used different user id's and different file
locations
> as well as a rttest database instead of the standard rt.... Help!?
> I can execute the file /usr/local/rt/bin/cgi/webrt.cgi and it does not
> return any errors and I have not changed the configuration of my httpsd as
I
> was working on the httpd instead...
> 
> 
> (13)Permission denied: mod_mime_magic: can't read
> `/usr/local/rt/bin/cgi/webrt.cgi'
> webrt.cgi: Failed to launch RT program.
> webrt.cgi: Permission denied
> [Thu May 18 14:14:12 2000] [error] [client ip.removed] Premature end of
> script headers: /usr/local/rt/bin/cgi/webrt.cgi
> 
> 
> Kent Longballa
> 
> 
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> 

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