[rt-users] Resolve requests via e-mail

[Brandon S. Allbery KF8NH]

On 05/26/00 20:45:30 +0200 Tobias Brox <tobiasb at tobiasb.funcom.com> wrote:
+-----
| > Maybe I wasn't looking hard enough, but I couldn't
| > find anything in the documentation about how to
| > resolve requests via e-mail.
|
| %RT RESOLVE
|
| or
|
| %RT RESOLVE 1233
+--->8

Doesn't actually work in practice when attached to correspondence.  Or, 
more correctly, it works... then the message text is processed as 
correspondence, which immediately re-opens the request.  "oops"

-- 
brandon s. allbery     [os/2][linux][solaris][japh]    allbery at kf8nh.apk.net
system administrator        [WAY too many hats]          allbery at ece.cmu.edu
electrical & computer engineering                                      KF8NH
carnegie mellon university      ["better check the oblivious first" -ke6sls]