Now I succeeded in creating new ticket with definitely new subject and no RT commands in the contents sending to correspond. Thanks Eric. - - - - - - - - - - - - - - - - - - - Kazu Kimura <kimura at ctc.ad.jp> IP Network Engineering CTC Phone +81-52-740-8101 Fax +81-52-740-8935 - - - - - - - - - - - - - - - - - - - -