[rt-users] permission to create requests

[Valerio Romano]

I can create request with the web interface.  I can follow up on them and
add to the requests via email.

But I cannot create requests via email.

Although the user sending the mail is specified as being able to create
requests in that queue I always get the same error:

There has been an error:
There has been an error with your request:
You don't have permission to create requests in this queue

Your message is reproduced below:

opstest


Any suggestions would be great.

Over and out,


Valerio Romano
grasshopper & unix fan