[rt-users] Implementing External Authentication

John P. Russell J.P.Russell at acriter.com
Wed Nov 8 04:10:48 EST 2000

Hi Jesse and all, 

I would like to try changing my rt configuration to use external 
authentication.  Browsing through the archives I came across the below 
included response from you (Jesse), but unfortanately there are no 
instructions at ftp://ftp.fsck.com/pub/rt/contrib as you suggested.  In the 
yahoo* file it is only mentioned that they started using mod_mysql, but no 
further info.  Could you point me to whatever file it was where the 
instructions were included, or does someone else have info on how to implement 
the external authentication.




To: Thomas Dunn <tdunn at BiTGroup.com> 
    Subject: Re: [rt-users] authentification problems 
    From: Jesse <jesse at pallas.eruditorum.org> 
    Date: Wed, 9 Feb 2000 17:48:09 -0500 
    Cc: "'rt-users at lists.fsck.com'" <rt-users at lists.fsck.com> 

As far as I know, external authentication only works with apache's mod_mysql 
authentication. Instructions for how to do this are in 


On Wed, Feb 09, 2000 at 05:43:31PM -0500, Thomas Dunn wrote:
> Hello all,
> I am trying to get RT going.  I got the Makefile configured correct and
> built it ok.  Set up httpd.com to see the cgis.
> The question is how does the authentification work?  I choose not to use
> cookies in the Makefile by doing:
> WEB_AUTH_MECHANISM              =       external
> Does it involve using .htaccess and .htpasswd?  I tried this by creating
> a .htpasswd and putting it in the cgi directory.  When I log in, its
> says:
> You are currently authenticated as rtadmin. 
> But when I follow a link to the next page, I get:
> You are currently authenticated as . 
> I'm doubtful I'm are heading in the right area.  All the user names and
> passwords are in the users table of the rt database.  How does the cgi
> use this data to authenticate the user when they go to the page?  It
> doesnt seem to be using it at all.  I created an RT administrator
> (rtadmin) using rtadmin, a test_user, and there is root. I also created
> a queue called test_queue.  When I go to add users or queues (using
> rtadmin user) I get You do not have privileges to add users to RT.  I am
> not logged in anymore at this point it seems.
> Thanks for any help,
> TomD

More information about the rt-users mailing list