[rt-users] Non-Queue Member Access etc.
adam at live-networks.net
Wed Nov 8 18:01:27 EST 2000
Ive setup RT to the best of my knowledge correctly, yet I am having trouble
creating tickets from users outside the members list.
When I send in a request, I get:
There has been an error:
There has been an error with your request:
You don't have permission to create requests in this queue. Either you're
not a queue member or non-members aren't allowed to create requests in this
I have triple checked, and then triple checked again that the tickbox in
the queue admin window says:Allow non-members to create requests
-- IT IS TICKED !!
CREATE TABLE queues (
queue_id char(40) DEFAULT '' NOT NULL,
PRIMARY KEY (queue_id)
# Dumping data for table 'queues'
INSERT INTO queues VALUES
('LiveNet','support at live-networks.net',NULL,1,1,1,1,1,1,NULL,1,0,0,NULL);
It all looks fine to me, but it just aint working..
I'd be interested to hear any comments as I need to set this thing up and
get it working asap.
Thanks very much in advance,
Adam Maurice, E-mail: adam at live-networks.co.uk
Executive Technical Director, Tel: +44 (0)20 8208 2425
Live-Networks Fax: +44 (0)20 8450 7744
Millenium Business Centre, Staples Corner, London NW2 6DW
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