[rt-users] sendmail service unavailable

Russ Johnson russj at stargate.dimstar.net
Wed Nov 8 18:59:13 EST 2000

I just ran into this problem exactly. Newer versions of sendmail have a security 
feature in them that won't allow them to run arbitrary executables. 

What you need to do to fix this is make a link in the /etc/smrsh folder to the rt-
mailgate executable.

This will fix the problem.


---- Original Message ----
From:		Valerio Romano
Date:		Wed 11/8/00 15:12
To:		rt-users at lists.fsck.com
Subject:	[rt-users] sendmail service unavailable

Hello all,

RT passed QA with flying colors on my test box.

Now I have installed it on what will be in the production environment and
got a new error I have never seen before:

Nov 8 14:56:53 tps sendmail[1595]: OAA01594:
to=|"/usr/local/rt/bin/rt-mailgate opsrequest correspond", delay=00:00:00,
xdelay=00:00:00, mailer=prog, stat=Service unavailable

Nov 8 14:56:53 tps sendmail[1595]: OAA01594: OAA01595: DSN: Service

I would very much like to ditch our old worthless ticketing system- so any
help would be great.


Valerio Romano

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