[rt-users] Enhanced email gateway

[Jesse]

Things like this will be addressed in RT2...though for 2.0, the answer 
will be a web-based user interface for requestors, rather than an
enhanced mail mode.


On Thu, Nov 16, 2000 at 10:07:46AM +0900, Kazu Kimura wrote:
> Jesse,
> 
> I agree with the function Rainer considers when the Web interface is not
> disclosed and somebody who cannot access wants to know the latest
> status.
> 
> Regards,
> 
> Kazu
> 
> 
> On Wed, 15 Nov 2000 10:52:43 -0500
> Jesse <jesse at fsck.com> wrote:
> 
> > There isn't currently a way to do that.
> > 
> > 
> > On Wed, Nov 15, 2000 at 04:15:55PM +0100, Rainer Dorsch wrote:
> > > 
> > > Hmm, maybe I should have asked more detailed:
> > > 
> > > I am wondering, if it is possible to send a mail to a queue of RT with the 
> > > content
> > > 
> > > Owner: abc
> > > Priority: 75
> > > Due: 2000-11-22
> > > Subject: xyz
> > > Content:
> > > bla bla
> > > 
> > > It could work via rt-mailgate's action mode, but I did not find documentation.
> > > 
> > > Does anybody know, if that works and if it is documented somewhere?
> > > 
> > > Thanks.
> > > 
> > > Rainer.
> > > 
> > > 
> 
> 
> 

-- 
jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com 
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