[rt-users] Handling foreign characters

[Hermann Wecke]

As most of my transactions are written in a foreign language, every time an 
user sends a message with a foreign character, the RT is "changing" the 
subject to a lot of garbage that begins with "ISO-8859-1".

How can I strip this out? Either converting the subject to a plain text or 
doing something to avoid this garbage being recorded.

I have a RegEx to handle this "job":

$subject=~tr/áéíóúâêîôûàèìòùäëïöüãõçñÁÉÍÓÚÂÊÎÔÛÀÈÌÒÙÄËÏÖÜÃÕÇÑ/aeiouaeiouaeiouaeiouaocnAEIOUAEIOUAEIOUAEIOUAOCN/;

Where is the correct place to include it? Maybe I found a good place: at 
/lib/rt/database.pm...

Or should I use the stripmime, from David Troy???

Thanks,


Hermann
(using RT 1.0.5)