[rt-users] Way to turn off due date after resolving a ticket? (fwd)

Jesse jesse at fsck.com
Thu Oct 19 16:04:42 EDT 2000

That's more of a display issue.  I know we've done some work on it in RT2,
but we may not have all the right logic in place yet.  
By overdue, I suppose they mean due in "-x days"  which is just 
a representation of when it was due, not technically that it is past
due...but it is confusing. 

On Wed, Oct 18, 2000 at 01:30:07PM -0700, J.D. Falk wrote:
> ----- Forwarded message -----
> I'm setting due dates for myself and paying attention to them so I know
> when to consider RBL recommendations.  Only problem is after I've resolved
> a ticket it still appears as overdue.  How can I turn off the due date for
> a ticket?
> ----- End forwarded message -----
> 	This is using rt-1.0.4pre3.  Any thoughts?  Is this no longer
> 	an issue in RT2?
> -- 
> J.D. Falk                                             "Laughter is the sound
> Product Manager                          that knowledge makes when it's born."
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