[rt-users] Way to turn off due date after resolving a ticket? (fwd)
jesse at fsck.com
Thu Oct 19 16:04:42 EDT 2000
That's more of a display issue. I know we've done some work on it in RT2,
but we may not have all the right logic in place yet.
By overdue, I suppose they mean due in "-x days" which is just
a representation of when it was due, not technically that it is past
due...but it is confusing.
On Wed, Oct 18, 2000 at 01:30:07PM -0700, J.D. Falk wrote:
> ----- Forwarded message -----
> I'm setting due dates for myself and paying attention to them so I know
> when to consider RBL recommendations. Only problem is after I've resolved
> a ticket it still appears as overdue. How can I turn off the due date for
> a ticket?
> ----- End forwarded message -----
> This is using rt-1.0.4pre3. Any thoughts? Is this no longer
> an issue in RT2?
> J.D. Falk "Laughter is the sound
> Product Manager that knowledge makes when it's born."
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