[rt-users] Way to turn off due date after resolving a ticket? (fwd)
J.D. Falk
jdfalk at mail-abuse.org
Wed Oct 18 16:30:07 EDT 2000
----- Forwarded message -----
I'm setting due dates for myself and paying attention to them so I know
when to consider RBL recommendations. Only problem is after I've resolved
a ticket it still appears as overdue. How can I turn off the due date for
a ticket?
----- End forwarded message -----
This is using rt-1.0.4pre3. Any thoughts? Is this no longer
an issue in RT2?
--
J.D. Falk "Laughter is the sound
Product Manager that knowledge makes when it's born."
Mail Abuse Prevention System LLC -- The Cluetrain Manifesto
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