[rt-users] rt 1.0.4 merged ticket bug?
hohokus wombat
hohokus at hotmail.com
Fri Oct 20 21:00:56 EDT 2000
hello -
using rt1.0.4. did a diff against the CVS, found the fix for merged tickets.
(i.e., ticket 2 merged into ticket 1, display ticket 2 takes you to ticket
1.)
appeared to be one line of code in /rt/lib/ui/web/manipulate.pm, at the
beginning of the DisplayForm routine. code was:
$serial_num=&rt::normalize_sn("$serial_num");
this fixes the problem nicely, and viewing a ticket that was merged into
another takes you to the ticket it was merged into.
NEW PROBLEM:
if you merge a ticket into a ticket that was already merged, the transaction
content disappears. like this:
ticket #1
ticket #2 => merge into ticket #1
ticket #3 => merge into ticket #2 => contents lost.
any help appreciated.
- justin (hohokus at hotmail.com)
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