[rt-users] Email on ticket creation

Paul Lussier pll at mclinux.com
Tue Oct 24 12:25:00 EDT 2000

In a message dated: Tue, 24 Oct 2000 17:17:45 BST
"Ben Carter" said:

>Well I have tried every single option - the person (a non-queue member) who
>created the ticket gets a reply, but the call is allocated to "nobody" and
>no queue members get notified that there is a new ticket.
>Any ideas?

Do you have "Send email notification of each transaction" selected within the 
queue properties?
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