[rt-users] Email on ticket creation

Ben Carter ben at aoncue.net
Tue Oct 24 12:35:54 EDT 2000

Doesn't that also send out an email to the requestor every time someone
updates the call?

----- Original Message -----
From: "Paul Lussier" <pll at mclinux.com>
To: "Ben Carter" <ben at aoncue.net>
Cc: <rt-users at lists.fsck.com>
Sent: Tuesday, October 24, 2000 5:25 PM
Subject: Re: [rt-users] Email on ticket creation

> In a message dated: Tue, 24 Oct 2000 17:17:45 BST
> "Ben Carter" said:
> >Well I have tried every single option - the person (a non-queue member)
> >created the ticket gets a reply, but the call is allocated to "nobody"
> >no queue members get notified that there is a new ticket.
> >
> >Any ideas?
> Do you have "Send email notification of each transaction" selected within
> queue properties?
> --
> Seeya,
> Paul
> ----
>    I'm in shape, my shape just happens to be pear!
> If you're not having fun, you're not doing it right!

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