[rt-users] Re: RT 2.x

[Jesse]

The design of the 2.0 UI is completely customizable. you can yank anything 
you don't need.

Don't knock it 'till you've tried it.


On Tue, Oct 24, 2000 at 11:52:24AM -0400, Richard West wrote:
> > Yikes!!!!  And I thought it was going to be just a few "feature" requests :)
> > This thing looks huge!  I'll reserve judgement until I see it.  It would be
> > nice if the interface were a little configurable to meet the needs of
> > different people.
> 
> *nod*  I can see where the desire is to make it do everything for everyone..  The
> ability to turn on and off 'features', including those within the GUI, would be a
> nice 'feature'. :)
> 
> 
> > Jesse did a great job with RT1.X, so I have no reason to expect less from him
> > on 2.0 :)
> 
> This is true. :)
> 
> My concern is that the design of "everything for everyone" makes it overly
> complex, or just plain too much, for those looking for an easy-to-use and
> customizable helpdesk system..
> 
> -Rich
> 
> 
> 
> --
> Richard West                            mailto:richard.west at divatv.com
> Sr. Systems Administrator
> Diva - Princeton, NJ                    http://www.divatv.com
> 
> 
> 
> 
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