[rt-users] Merged tickets

Grant Miller grant at pico.apple.com
Mon Sep 18 12:10:38 EDT 2000



When ticket 2 is merged into ticket 4 and after #4 is closed out I go back
and look at ticket #2, I don't see the ticket.  All I see is 


Request Number 2
Subject none                                      
Area none                                        
Queue 
Requestors
Owner none                                       
Status                                            
Last User Contact Never contacted                  
Current Priority                                    
Final Priority                                       
Due No date assigned                             
Last Action Wed Dec 31 16:00:00 1969 ( ago)        
Created Wed Dec 31 16:00:00 1969 ( ago)           
 
 

Is this normal behaivor for RT?  It would be nice if it actually displayed
the ticket and that it was merged into ticket 4.





-Grant Miller    grant at pico.apple.com      x42917

 Unix Systems Admin, Engineering Compute Services
 unix-support at pico.apple.com, http://www-ecs.apple.com
 ECS Hotline: x44747





More information about the rt-users mailing list