[rt-users] Merged tickets

[Jesse]

What version of RT are you using and what interface is that biting you from?
It's a bug.

        -j



On Mon, Sep 18, 2000 at 09:10:38AM -0700, Grant Miller wrote:
> 
> 
> 
> When ticket 2 is merged into ticket 4 and after #4 is closed out I go back
> and look at ticket #2, I don't see the ticket.  All I see is 
> 
> 
> Request Number 2
> Subject none                                      
> Area none                                        
> Queue 
> Requestors
> Owner none                                       
> Status                                            
> Last User Contact Never contacted                  
> Current Priority                                    
> Final Priority                                       
> Due No date assigned                             
> Last Action Wed Dec 31 16:00:00 1969 ( ago)        
> Created Wed Dec 31 16:00:00 1969 ( ago)           
>  
>  
> 
> Is this normal behaivor for RT?  It would be nice if it actually displayed
> the ticket and that it was merged into ticket 4.
> 
> 
> 
> 
> 
> -Grant Miller    grant at pico.apple.com      x42917
> 
>  Unix Systems Admin, Engineering Compute Services
>  unix-support at pico.apple.com, http://www-ecs.apple.com
>  ECS Hotline: x44747
> 
> 
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> 

-- 
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