[rt-users] Merged tickets

[Grant Miller]

On Mon, Sep 18, 2000 at 12:23:03PM -0400, Jesse wrote:
> What version of RT are you using and what interface is that biting you from?
> It's a bug.
> 



I'm using RT 1.0.2 via the web interface.  Is this fixed in a later version?



> > 
> > When ticket 2 is merged into ticket 4 and after #4 is closed out I go back
> > and look at ticket #2, I don't see the ticket.  All I see is 
> > 
> > 
> > Request Number 2
> > Subject none                                      
> > Area none                                        
> > Queue 
> > Requestors
> > Owner none                                       
> > Status                                            
> > Last User Contact Never contacted                  
> > Current Priority                                    
> > Final Priority                                       
> > Due No date assigned                             
> > Last Action Wed Dec 31 16:00:00 1969 ( ago)        
> > Created Wed Dec 31 16:00:00 1969 ( ago)           
> >  
> >  
> > 
> > Is this normal behaivor for RT?  It would be nice if it actually displayed
> > the ticket and that it was merged into ticket 4.
> > 
> > 
> > 
> > 
> > 
> > -Grant Miller    grant at pico.apple.com      x42917
> > 
> >  Unix Systems Admin, Engineering Compute Services
> >  unix-support at pico.apple.com, http://www-ecs.apple.com
> >  ECS Hotline: x44747
> > 
> > 
> > _______________________________________________
> > rt-users mailing list
> > rt-users at lists.fsck.com
> > http://lists.fsck.com/mailman/listinfo/rt-users
> > 
> 
> -- 
> jesse reed vincent --- root at eruditorum.org --- jesse at fsck.com 
> pgp keyprint: 50 41 9C 03 D0 BC BC C8 2C B9 77 26 6F E1 EB 91
> -------------------------------------------------------------
> pretty soon we're going to HAVE to have hypertext mail!
> 				--Tim Berners Lee. (8 Jan 1993 on www-talk)

-- 

-Grant Miller    grant at pico.apple.com      x42917

 Unix Systems Admin, Engineering Compute Services
 unix-support at pico.apple.com, http://www-ecs.apple.com
 ECS Hotline: x44747