[rt-users] Merged tickets

[Jan Okrouhly]

On Thu, 21 Sep 2000, Phil Homewood wrote:

> Jesse wrote:
> > Ack. I thought I fixed this one a while ago. I'm kind of hosed right now.
> > If anyone else has some time to poke at the webui code, I'd greatly appreciate
> > it.
> 
> If I get time, I will.
> 
> > > Same here with rt 1.0.4, with both email and web interfaces.
> > > The 'each_req' and 'transactions' tables both seem to know
> > > about the effective SN, but neither interface wants to show
> > > it...
> 
> Of course, stupid me meant the "cli" and web interfaces, NOT email.
> (AFAIK, you can't get a job history via email intreface - or am I
> missing something?)

You're right, but the error in email is similar kind - f.e. if you send
reply to a request which has been merged then RT send to manipulators
empty content of your reply.

> -- 
> Phil Homewood                 pdh at asiaonline.net
> Senior Technician             +61 7 3620 1930
> Asia Online (Brisbane)        http://www.asiaonline.net/
> 
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Jan Okrouhly
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