[rt-users] small style requests

[Grant Miller]

> 2) One dance that I find myself doing frequently from the queue display
> page is:
> set display filters (status, queue, subject, etc.)
> update queue filters
> view a single ticket
> return to the queue
> 
> When I get to this point, my carefully set queue filters are gone, and I
> have to reset them. I'd like for my filters to stay between viewings of
> the queue. Is this perhaps something planned for The Next Big Thing?


I've gotten around this problem:

I set up my queue filters in one instance of Netscape.
   
Whenever I want to view a ticket, look at all the tickets, etc, I use the
middle mouse button [1] to open up a new copy of netscape so I still have the
original window with all my queue filters.  Yea, it's kinda messy, but it
works.




-Grant Miller    grant at pico.apple.com 

 Unix Systems Admin, Engineering Compute Services


[1] In Solaris with the Sun mice, the middle mouse button invokes a new
netscape window.  The "Open link in new window" function is probably
different for whatever OS you are using.