[rt-users] Help with rt-mailgate

[Eric Cross]

Hello,

I have the following setup:

	RT 1.04 installed
	sendmail 8.9.3-20
	apache 1.3.12-2
	RT is in /usr/local/rt
	RH Linux 6.2

The web interface is working excellent (great app).  However, I've setup a
mail alias on the rt box for a "test" queue I created using admin-webrt.cgi:

rt:	|"/usr/local/rt/bin/rt-mailgate test correspond"



When I send mail to this alias, I get the following bounced back:



Reporting-MTA: dns; reserve.ubet.com
Received-From-MTA: DNS; bellagio.ubet.com
Arrival-Date: Tue, 26 Sep 2000 14:37:44 -0700

Final-Recipient: RFC822; <rt at reserve.ubet.com>
X-Actual-Recipient: RFC822; |/usr/local/rt/bin/rt-mailgate test
correspond at reserve.ubet.com
Action: failed
Status: 5.5.0
Last-Attempt-Date: Tue, 26 Sep 2000 14:37:44 -0700

   ----- The following addresses had permanent fatal errors -----
|"/usr/local/rt/bin/rt-mailgate test correspond"
    (expanded from: <rt at reserve.ubet.com>)

   ----- Transcript of session follows -----
sh: rt-mailgate not available for sendmail programs
554 |"/usr/local/rt/bin/rt-mailgate test correspond"... Service unavailable



AND the following in the maillog

Sep 26 15:07:31 reserve sendmail[9407]: PAA09407: from=<ecross at ubet.com>,
size=484, class=0, pri=30484, nrcpts=1,
msgid=<9DB2A69CAA0DD21186BA00A0C961328C01EE6B91 at bellagio.ubet.com>,
proto=ESMTP, relay=bellagio.ubet.com [10.10.100.15]
Sep 26 15:07:31 reserve smrsh: uid 8: attempt to use rt-mailgate test
correspond
Sep 26 15:07:31 reserve sendmail[9408]: PAA09407:
to=|"/usr/local/rt/bin/rt-mailgate test correspond", delay=00:00:00,
xdelay=00:00:00, mailer=prog, stat=Service unavailable
Sep 26 15:07:31 reserve sendmail[9408]: PAA09407: PAA09408: DSN: Service
unavailable
Sep 26 15:07:31 reserve sendmail[9408]: PAA09408: to=<ecross at ubet.com>,
delay=00:00:00, xdelay=00:00:00, mailer=esmtp, relay=bellagio.ubet.com.
[10.10.100.15], stat=Sent (OK)



Thanks for any help,

-Eric