[rt-users] Replys & comments not being sent

[Richard West]

Does it show up in the view of the ticket within the web interface?
Just curious as that would mean it is entering it into the database...

-Rich



>
> I've just installed RT, got it accepting emails properly.  They drop
> into the queue.  However, when a reply is made to the request via the
> web based interface, the email is not sent to the requestor.  In
> fact, no emails are sent at all except for the auto-reply to a
> request.  However... it acts as if everything has gone through
> properly.  I'm sure sendmail is configured properly in the config
>
> file.
>
> --
> Richard West                            mailto:richard.west at divatv.com
> Sr. Systems Administrator
> DivaTV Systems - Princeton, NJ          http://www.divatv.com
>