[rt-users] Replys & comments not being sent

[Dan Shauver]

You probably want to check the permissions on the transactions
directory.  Sendmail probably runs as root, so has perms, but
the webserver runs as some other user, and might not be able to
write into the transactions directory for rt.  Make sure that
whatever user the webserver's running as (nobody, on my system)
can write to the transactions directory tree by modifying the perms
on the tree or putting the webserver user into a group that has
access to the directory.

Dan Shauver
HortResearch UNIX Dude

>Hello all,
>
>I've just installed RT, got it accepting emails properly.  They drop 
>into the queue.  However, when a reply is made to the request via the 
>web based interface, the email is not sent to the requestor.  In 
>fact, no emails are sent at all except for the auto-reply to a 
>request.  However... it acts as if everything has gone through 
>properly.  I'm sure sendmail is configured properly in the config 
>file.
>
>Any ideas?
>
>Andrew
>
>_______________________________________________
>rt-users mailing list
>rt-users at lists.fsck.com
>http://lists.fsck.com/mailman/listinfo/rt-users