[rt-users] Replys & comments not being sent

[Dan Shauver]

Strangely, the developer was right, and I was wrong.  Note that you
can modify the groups and permissions to get rt to work when the
wrapper isn't suid, but it's much nicer when it is.

And I should have seen that before.  Apologies.

Dan Shauver
HortResearch UNIX Dude

>That's not correct. Everything should be running as the RT user
>through the suid-wrapper.
>
>
>On Thu, Sep 28, 2000 at 08:38:15AM +1200, Dan Shauver wrote:
>> You probably want to check the permissions on the transactions
>> directory.  Sendmail probably runs as root, so has perms, but
>> the webserver runs as some other user, and might not be able to
>> write into the transactions directory for rt.  Make sure that
>> whatever user the webserver's running as (nobody, on my system)
>> can write to the transactions directory tree by modifying the perms
>> on the tree or putting the webserver user into a group that has
>> access to the directory.
>> 
>> Dan Shauver
>> HortResearch UNIX Dude
>> 
>> >Hello all,
>> >
>> >I've just installed RT, got it accepting emails properly.  They drop 
>> >into the queue.  However, when a reply is made to the request via the 
>> >web based interface, the email is not sent to the requestor.  In 
>> >fact, no emails are sent at all except for the auto-reply to a 
>> >request.  However... it acts as if everything has gone through 
>> >properly.  I'm sure sendmail is configured properly in the config 
>> >file.
>> >
>> >Any ideas?
>> >
>> >Andrew
>> >
>> >_______________________________________________
>> >rt-users mailing list
>> >rt-users at lists.fsck.com
>> >http://lists.fsck.com/mailman/listinfo/rt-users
>> 
>> _______________________________________________
>> rt-users mailing list
>> rt-users at lists.fsck.com
>> http://lists.fsck.com/mailman/listinfo/rt-users
>> 
>
>-- 
>jesse reed vincent --- root at eruditorum.org --- jesse at fsck.com 
>pgp keyprint: 50 41 9C 03 D0 BC BC C8 2C B9 77 26 6F E1 EB 91
>-------------------------------------------------------------
>Emacs is a pretty good operating system, but Unix has a better editor.