[rt-users] Replys & comments not being sent

[Jesse]

That's not correct. Everything should be running as the RT user
through the suid-wrapper.


On Thu, Sep 28, 2000 at 08:38:15AM +1200, Dan Shauver wrote:
> You probably want to check the permissions on the transactions
> directory.  Sendmail probably runs as root, so has perms, but
> the webserver runs as some other user, and might not be able to
> write into the transactions directory for rt.  Make sure that
> whatever user the webserver's running as (nobody, on my system)
> can write to the transactions directory tree by modifying the perms
> on the tree or putting the webserver user into a group that has
> access to the directory.
> 
> Dan Shauver
> HortResearch UNIX Dude
> 
> >Hello all,
> >
> >I've just installed RT, got it accepting emails properly.  They drop 
> >into the queue.  However, when a reply is made to the request via the 
> >web based interface, the email is not sent to the requestor.  In 
> >fact, no emails are sent at all except for the auto-reply to a 
> >request.  However... it acts as if everything has gone through 
> >properly.  I'm sure sendmail is configured properly in the config 
> >file.
> >
> >Any ideas?
> >
> >Andrew
> >
> >_______________________________________________
> >rt-users mailing list
> >rt-users at lists.fsck.com
> >http://lists.fsck.com/mailman/listinfo/rt-users
> 
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
> 

-- 
jesse reed vincent --- root at eruditorum.org --- jesse at fsck.com 
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