[rt-users] Problems with templates

[Paul Morrison]

I cannot seem to get the web_create template working. The file iteslf has
got some text in it, and the application seems to find the file, but it
displays nothing in the text field when I crate a new ticket?
What is going on, permission problems?

1 drwxr-xr-x  2 rt  rt  512 Apr 18 15:51 .
1 drwxr-x---  8 rt  rt  512 Apr 18 14:27 ..
1 -rwxr-x--x  1 rt  rt  620 Apr  4 10:22 autoreply
1 -rwxr-x--x  1 rt  rt  238 Apr 18 16:11 comment
1 -rwxr-x--x  1 rt  rt   16 Apr  4 10:22 correspondence
1 -rwxr-x--x  1 rt  rt   10 Apr  4 10:22 error
1 -rwxr-x--x  1 rt  rt   94 Apr  4 10:22 give
1 -rwxr-x--x  1 rt  rt   17 Apr  4 10:22 respond
1 -rwxr-x--x  1 rt  rt   96 Apr  4 10:22 steal
1 -rwxr-x--x  1 rt  rt  362 Apr  4 10:22 transaction
1 -rwxr-x--x  1 rt  rt   28 Apr 18 15:51 web_create