[rt-users] Japanese?

[Adam Clarke]

I'd e-mail the list with the address of the Japanese Office. They may just
be in luck :)


----- Original Message -----
From: "Russ Johnson" <rjohnson at tripwire.com>
To: <    >
Sent: Saturday, April 21, 2001 2:52 AM
Subject: [rt-users] Japanese?


> Hello,
>
> I'm using RT for tracking service calls in an IS environment.
>
> Our technical support team is using it to track issues there.
>
> Recently, our Japanese office was trying it out, and ran into some
> difficulty. Here's his message:
>
> --8<-- cut here
>
> hello. I am Technical Director of Tripwire Japan.
> I am using webRT for supporting customer.
> But my japanese email was not send correctly by RTweb. may be, this
problem
> depend on mime handling problem.
> I need to solve this problem. I beleve you are right person about this
> problem.Please help me.
> If I need to address other person, Please tell me right person about it.
> Best Regards.
>
> --8<-- cut here
>
> Here's part of his message in RT:
>
> --8<-- cut here
>
> 2001/04/18 07:38
> Chris Massey via RT $B$XJV?.$7$F$/$@$5$$(J
>
>         $B08 at h(J:        curtisk at tripwire.com
>         cc:        gnagatani at tripwire.com
>         $B7oL>(J:        [tripwire_ticket #1213] (Network) password
needed
> Hello Goichi,
>
> Is there a solution to this, where high ASCII is encountered? I'm thinking
> not, but wanted to ask on the list in case someone had come up with
> something.
>
> Russ Johnson
> Testlab Manager
> Tripwire, Inc.
>