[rt-users] rt-1.3.70 dependencies

[Eric Mandel]

Thanks a lot. This helped a lot. I wasn't sure if it was okay to ignore the
failed test. I guess so. I am having another problem now. During make
install of rt-1.3.70, I received the following error:
	chown: www-data: invalid user
	make: *** [fixperms] error 1

Then it placed me back at the prompt. When I try to start apache with the
new VirtualHost directive in place, I receive the following error:
	Failed to start apache : 
	Starting httpd: Use of uninitialized value in chown at
/opt/rt2/bin/webmux.pl line 95.

Even though it says failed to start, Apache is running. When I go to the url
for RT I receive the following:
	error in file:   /usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Parser.pm

		  line 1140:  mkdir /opt/rt2/WebRT/data/obj: Permission
denied 
 
context:   ...   
1136:  if (!-f $object_file) { 
1137:  my ($dirname) = dirname($object_file); 
1138:  if (!-d $dirname) { 
1139:  unlink($dirname) if (-e $dirname); 
1140:  push(@newfiles,mkpath($dirname,0,0775)); 
1141:  die "Couldn't create directory $dirname: $!" if (!-d $dirname); 
1142:  } 
1143:  rmtree($object_file) if (-d $object_file); 
1144:  } 
...   
 
code stack:   /usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Parser.pm:1140
/usr/lib/perl5/5.6.0/File/Path.pm:136
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Parser.pm:1140
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Interp.pm:375
/usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm:116
  

Obviously, it's a permissions issue. Should I have a www-data user created?
Can I create it and re-run make install to fix this problem?

Thanks again.

-----Original Message-----
From: Sanjeev Gopal [mailto:sgo at antarix.net]
Sent: Thursday, April 26, 2001 2:54 PM
To: Eric Mandel
Subject: Re: [rt-users] rt-1.3.70 dependencies


Eric:

Here is exactly what I did on Redhat 7.0, and got RT working:

MySQL Installation
------------------
Source: /root/MySQL-3.23.36-1.i386.rpm, MySQL-client-3.23.36-1.i386.rpm, 
MySQL-devel-3.23.36-1.i386.rpm
Sequence:
        cd /root
        rpm ?iv MySQL-3.23.36-1.i386.rpm
        rpm ?iv MySQL-client-3.23.36-1.i386.rpm
        rpm ?iv MySQL-devel-3.23.36-1.i386.rpm
        /usr/bin/mysqladmin -u root -p password 'new-password'

RT Installation
---------------
Source: /root/rt-1.3.70.tar.gz
Sequence:
        cd /root
        tar zxvf rt-1.3.70.tar.gz
        chown ?R root:root *
        cd rt-1.3.70
        make testdeps           // To check if all dependency packages are
installed
        make fixdeps            // Lot of packages to be installed
                manual configuration = no
                HTML-Mason
                        Use defaults, but fails
        cd /root/.cpan/build/HTML-Mason-1.015
        perl Makefile.PL
        make
        make install
        Configure httpd as per doc
        cd /root/.cpan/build/Apache-Session-1.53
        perl Makefile.PL
        make
        make install
        cd /root/rt-1.3.70
        make fixdeps            // All OK
        make testdeps           // All OK
        groupadd rt
        Edit Makefile
                RT_PATH = /usr/local/rt2
                DB_RT_USER = rt_user
                DB_RT_PASS = rt_pass
                WEB_USER = apache
        make install

Hope this helps.

Regards,
Sanjeev Gopal
IT Consultant
Antarix e Applications Limited
Phone: +91 44 820 3554
Fax: +91 44 827 2274