[rt-users] rt-1.3.70 dependencies

[Jesse]

In your makefile, you need to set the username of the user apache
runs as.



On Thu, Apr 26, 2001 at 04:41:22PM -0400, Eric Mandel wrote:
> Thanks a lot. This helped a lot. I wasn't sure if it was okay to ignore the
> failed test. I guess so. I am having another problem now. During make
> install of rt-1.3.70, I received the following error:
> 	chown: www-data: invalid user
> 	make: *** [fixperms] error 1
> 
> Then it placed me back at the prompt. When I try to start apache with the
> new VirtualHost directive in place, I receive the following error:
> 	Failed to start apache : 
> 	Starting httpd: Use of uninitialized value in chown at
> /opt/rt2/bin/webmux.pl line 95.
> 
> Even though it says failed to start, Apache is running. When I go to the url
> for RT I receive the following:
> 	error in file:   /usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Parser.pm
> 
> 		  line 1140:  mkdir /opt/rt2/WebRT/data/obj: Permission
> denied 
>  
> context:   ...   
> 1136:  if (!-f $object_file) { 
> 1137:  my ($dirname) = dirname($object_file); 
> 1138:  if (!-d $dirname) { 
> 1139:  unlink($dirname) if (-e $dirname); 
> 1140:  push(@newfiles,mkpath($dirname,0,0775)); 
> 1141:  die "Couldn't create directory $dirname: $!" if (!-d $dirname); 
> 1142:  } 
> 1143:  rmtree($object_file) if (-d $object_file); 
> 1144:  } 
> ...   
>  
> code stack:   /usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Parser.pm:1140
> /usr/lib/perl5/5.6.0/File/Path.pm:136
> /usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Parser.pm:1140
> /usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Interp.pm:375
> /usr/lib/perl5/site_perl/5.6.0/HTML/Mason/Request.pm:116
>   
> 
> Obviously, it's a permissions issue. Should I have a www-data user created?
> Can I create it and re-run make install to fix this problem?
> 
> Thanks again.
> 
> -----Original Message-----
> From: Sanjeev Gopal [mailto:sgo at antarix.net]
> Sent: Thursday, April 26, 2001 2:54 PM
> To: Eric Mandel
> Subject: Re: [rt-users] rt-1.3.70 dependencies
> 
> 
> Eric:
> 
> Here is exactly what I did on Redhat 7.0, and got RT working:
> 
> MySQL Installation
> ------------------
> Source: /root/MySQL-3.23.36-1.i386.rpm, MySQL-client-3.23.36-1.i386.rpm, 
> MySQL-devel-3.23.36-1.i386.rpm
> Sequence:
>         cd /root
>         rpm ?iv MySQL-3.23.36-1.i386.rpm
>         rpm ?iv MySQL-client-3.23.36-1.i386.rpm
>         rpm ?iv MySQL-devel-3.23.36-1.i386.rpm
>         /usr/bin/mysqladmin -u root -p password 'new-password'
> 
> RT Installation
> ---------------
> Source: /root/rt-1.3.70.tar.gz
> Sequence:
>         cd /root
>         tar zxvf rt-1.3.70.tar.gz
>         chown ?R root:root *
>         cd rt-1.3.70
>         make testdeps           // To check if all dependency packages are
> installed
>         make fixdeps            // Lot of packages to be installed
>                 manual configuration = no
>                 HTML-Mason
>                         Use defaults, but fails
>         cd /root/.cpan/build/HTML-Mason-1.015
>         perl Makefile.PL
>         make
>         make install
>         Configure httpd as per doc
>         cd /root/.cpan/build/Apache-Session-1.53
>         perl Makefile.PL
>         make
>         make install
>         cd /root/rt-1.3.70
>         make fixdeps            // All OK
>         make testdeps           // All OK
>         groupadd rt
>         Edit Makefile
>                 RT_PATH = /usr/local/rt2
>                 DB_RT_USER = rt_user
>                 DB_RT_PASS = rt_pass
>                 WEB_USER = apache
>         make install
> 
> Hope this helps.
> 
> Regards,
> Sanjeev Gopal
> IT Consultant
> Antarix e Applications Limited
> Phone: +91 44 820 3554
> Fax: +91 44 827 2274
> 
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> 

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