[rt-users] RT2 Web interface issue Again

Michael Bush MikeB at digitalminds.net
Thu Aug 2 00:11:22 EDT 2001


Hi Jesse/Everyone:

I have just upgrade my mod_perl from 1.24 to mod_perl 1.26 via RPM and I 
still get the same problem.  I am so close.  Everything else seems to work. 
 
Any ideas?  Any step by step instructions to resolve the issue?

Regards,

Mike Bush
-- 
Digital Minds International
http://www.DigitalMinds.net
Tel: 615-661-7900
Fax: 615-661-7949

> The display of <& blah &> means that you haven't properly configured
> apache to use RT's mod_perl handler.  I suspect that the segfaults are 
> related to mod_perl being compiled as a dso.
> 
>         -j
> 
> On Wed, Aug 01, 2001 at 04:14:58PM +0200, Miroslav Laus wrote:
>> Hi!
>> 
>> On Wed 01.Aug, Michael Bush wrote:
>> > Hey Jesse / Everyone:
>> > 
>> > I am new to the list but have been using RT 1.0.7 for some time now.
>> >   Request Tracker has been a blessing and my clients love it.  I am
>> > trying to  get RT 2.0.4 working with PostgreSQL 7.0.3.  I have
>> > everything installed  (make testdeps gave me an OK on everything)
>> > and the make install went great.  However, when going to the web
>> > interface, I get the following information  displayed.  It looks
>> > like a Mason issue but unsure.
>> > 
>> > 
>> >   ---------------- snip ----------------------
>> > 
>> > <& /Elements/Header, Title=>"Start page" &> <& /Elements/Tabs &>  <&
>> > /Elements/MyTickets &> 
>> > <& /Elements/MyRequests &> 
>> >                                                                        
     
>> >   
>> >              <& /Elements/Quicksearch &> 
>> > 
>> >   ---------------- snip -----------------------
>> > 
>> > Any ideas on how to resolve the issue?  I do have PerlHandler
>> > RT::Mason in  my httpd.conf file.
>> > 
>> 
>> I'm fighting the same problem. A day ago I've upgraded my perl
>> from version 5 to 5.6.1. Just to be sure, I've recompiled my apache
>> with mod_perl 1.26 again and did a clean install of RT 2.0.4.
>> make testdeps is OK and I'm pretty sure I've installed all components
>> from scratch after upgrading perl. Now, what RT gives is the screen
>> meant above. And in the apache error-log I see following:
>> 
>> <--snip-->
>> [Wed Aug  1 10:00:41 2001] [notice] child pid 7977 exit signal
>> Segmentation fault (11) [Wed Aug  1 10:00:41 2001] [notice] child pid
>> 7976 exit signal Segmentation fault (11) [Wed Aug  1 10:00:52 2001]
>> [notice] child pid 8001 exit signal Segmentation fault (11) [Wed Aug 
>> 1 10:00:52 2001] [notice] child pid 8000 exit signal Segmentation
>> fault (11) [Wed Aug  1 10:00:52 2001] [notice] child pid 7999 exit
>> signal Segmentation fault (11) <--/snip-->
>> 
>> every time a try to access RT web interface. This is just a cut, it
>> gives more segfaults than this five lines.
>> Just to be exact, before upgrading perl all went OK :(
>> 
>> Mirek
>> 
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>> 
> 
> -- 
> jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com 
> 70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90
> 
> As I sit here alone looking at green text on a laptop in a mostly bare
> room listening  to loud music wearing all black, I realize that that it
> is much less cool in real life :)
> 			--Richard Tibbetts
> 	
> 
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