[rt-users] Custom Scrips

Jesse jesse at fsck.com
Thu Aug 2 03:59:45 EDT 2001


[deleted question about developing scrips, not because it's not important, but 
because I don't have the energy or hand strength to answer just now]

> Also, is there any plan to add arbitrary values to the keyword system?  In
> otherwords, I'd like to be able to add a keyword "MAC Address" and be able to enter
> the MAC address of the system in question for each ticket.  This would be a very
> handy mechanism since it gives you some ad-hoc easily extensible database
> possibilities.  Any thoughts on this?

That's not really doable with the current schema.  One of the things under consideration for 2.2 is generic "custom field" support that would allow single and multi-value text-entry fields, as well as the current keyword selects.

        j
> 
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
> 

-- 
jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com 
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

autoconf is your friend until it mysteriously stops working, at which 
point it is a snarling wolverine attached to your genitals by its teeth
 (that said, it's better than most of the alternatives)  -- Nathan Mehl




More information about the rt-users mailing list