[rt-users] Custom Scrips
Jesse
jesse at fsck.com
Thu Aug 2 03:59:45 EDT 2001
[deleted question about developing scrips, not because it's not important, but
because I don't have the energy or hand strength to answer just now]
> Also, is there any plan to add arbitrary values to the keyword system? In
> otherwords, I'd like to be able to add a keyword "MAC Address" and be able to enter
> the MAC address of the system in question for each ticket. This would be a very
> handy mechanism since it gives you some ad-hoc easily extensible database
> possibilities. Any thoughts on this?
That's not really doable with the current schema. One of the things under consideration for 2.2 is generic "custom field" support that would allow single and multi-value text-entry fields, as well as the current keyword selects.
j
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--
jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com
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