[rt-users] rt1-rt2 data import - owner changed to nobody

[Rehan van der Merwe]

Yes, this fixed the problem, thanks.

Rehan van der Merwe

-----Original Message-----
From: Feargal Reilly [mailto:feargal at thecia.ie]
Sent: 01 August 2001 19:05
To: rt-users at lists.fsck.com
Subject: Re: [rt-users] rt1-rt2 data import - owner changed to nobody


Good call... let me know if this fixes the problem, and I'll add it to the
FAQ

On Wed, 01 Aug 2001 09:30:16 -0700
"Steve Nolan" <snolan at virl.bc.ca> wrote:

> I had the same problem on my first import.  In your config.pm, make sure 
> you haven't set a password length restriction on your users.  If your
existing
> users have passwords that don't meet the criteria, they won't be imported
> with their existing permissions, and can't take ownership of any tickets.
> 
> Steve Nolan
> Vancouver Island Regional Library
> Systems Support Services
> 
> 
> 
> >>> Rehan van der Merwe <Rehan at nha.co.za> 08/01/01 01:26AM >>>
> I successfully imported data from rt1 to rt2 with the contributed import
> script, but for the ownership of the tickets.  All ownership is changed to
> 'nobody' - anyone have any suggestions/fixes?
> 
> 
> 
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> 


-- 
Feargal Reilly,
Systems Administrator,
The CIA.