[rt-users] Ticket #

Jason Englander jason at fiber-city.com
Thu Aug 2 12:24:12 EDT 2001


Has anyone figured out how to change the generated ticket number from 123
to something like 20010802-123 (yyyymmdd-#)?  I'm using a mutilated (by
me) version of RT 1.0.7 in production that basically just prepends
yyyymmdd- in templates and what not to it to make it look that way, but
I'd like to start using 2.0.4 and have it "really" use that format if
possible.

  Jason

-- 
Jason Englander <jason at fiber-city.com>
Systems Administrator - FiberCity Networks





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