[rt-users] ticket summery in "resolved" emails

[Vivek Khera]

>>>>> "mz" == matthew zeier <matthew.zeier at thirdcoast.net> writes:

mz> What's the variable to print out a summary of the requestor's ticket
mz> when the status goes to closed?

mz> I had "{$Transaction->Content()}" but that appears not right.

mz> Ideally I'd like to print the original email/ticket along with the last
mz> entry (the resolution).

I asked this a couple of weeks ago.  Basically, the current
architecture doesn't let you do this, according to Jesse.  The
resolved template doesn't have the transaction object available to it.