[rt-users] ticket summery in "resolved" emails

[matthew zeier]

> There's not a single variable. you'll need to write code to search
> for the relevant transactions....

Humm.  Can you point me to where in the code this should be inserted?  I'll
see what I can hack in.


> On Thu, Aug 02, 2001 at 04:59:25PM -0500, matthew zeier wrote:
> >
> > What's the variable to print out a summary of the requestor's ticket
> > when the status goes to closed?
> >
> > I had "{$Transaction->Content()}" but that appears not right.
> >
> > Ideally I'd like to print the original email/ticket along with the last
> > entry (the resolution).
> >