[rt-users] Perplexed about permissions/mail loops...

[Martin Schapendonk]

On Mon, 6 Aug 2001, David C. Troy wrote:
# OK -- here -- I find this unsettling:
#
#    To make sure that your staff can work with tickets, you should grant
#    them all the following additional rights:
#      "ShowTicket"
#       "ShowTicketComments"
#       "Watch"
#       "WatchAsAdminCc"
#       "OwnTicket"
#       "ModifyTicket"
#
# I'm supposed to go click on these things for EACH of my 20+ employees?  I
# don't need carpal tunnel this bad! :)

Make a group (Configuration - Groups - Create a new group), add all
employees to this group (Configuration - Groups - <group name> -
Members) and give the group the appropriate rights (Configuration -
Global - Group Rights).

Should be no more than roughly 35 clicks in total :-)

Martin

-- 
  Martin Schapendonk, martin at schapendonk.org, Phone: +31 (0)6 55770237
  Student Information Systems and Management at Tilburg University