[rt-users] Perplexed about permissions/mail loops...
Harald Wagener
hwagener at fcb-wilkens.com
Mon Aug 6 10:27:37 EDT 2001
"David C. Troy" wrote:
>
> OK -- here -- I find this unsettling:
>
> To make sure that your staff can work with tickets, you should grant
> them all the following additional rights:
> "ShowTicket"
> "ShowTicketComments"
> "Watch"
> "WatchAsAdminCc"
> "OwnTicket"
> "ModifyTicket"
>
> I'm supposed to go click on these things for EACH of my 20+ employees? I
> don't need carpal tunnel this bad! :)
You could add them to a global group that has this rights.
Regards,
Harald
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