[rt-users] Perplexed about permissions/mail loops...

Harald Wagener hwagener at fcb-wilkens.com
Mon Aug 6 10:27:37 EDT 2001


"David C. Troy" wrote:
> 
> OK -- here -- I find this unsettling:
> 
>    To make sure that your staff can work with tickets, you should grant
>    them all the following additional rights:
>      "ShowTicket"
>       "ShowTicketComments"
>       "Watch"
>       "WatchAsAdminCc"
>       "OwnTicket"
>       "ModifyTicket"
> 
> I'm supposed to go click on these things for EACH of my 20+ employees?  I
> don't need carpal tunnel this bad! :)
You could add them to a global group that has this rights.

Regards,
	Harald




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