[rt-users] Random observation of Brief/Full Headers

[Ayan R. Kayal]

I was messing around with clicking "Brief Headers" and "Full Headers" on a
ticket and noticed this:

When you click on "Full Headers," on the transaction which you click and on
any transaction physically below it, full headers display, but not on
transactions above the one you clicked. If you subsequently click "Brief
Headers" on any transaction, all of the headers close. This makes sense
given the URLs that appear, but just out of curiosity, what's the rationale
behind this behavior? Why not display full headers on all tickets or no
tickets, or display only for one particular transaction (as opposed to the
one transaction and any transaction below it)?

O-                         ~ARK
Hmedicine.com, Inc.