[rt-users] areas in rt2
Christian Gilmore
cgilmore at tivoli.com
Mon Aug 20 14:50:28 EDT 2001
The answer is to use keywords, but I've not yet delved into them too
deeply, so someone with more experience should be able to help. Also, do a
quick search in the archive for 'quickstart guide' from early last month.
Jesse talks about keywords a bit.
Regards,
Christian
> -----Original Message-----
> From: rt-users-admin at lists.fsck.com
> [mailto:rt-users-admin at lists.fsck.com]On Behalf Of Patrik Wallstrom
> Sent: Monday, August 20, 2001 11:32 AM
> To: rt-users at lists.fsck.com
> Subject: [rt-users] areas in rt2
>
>
>
> What happened to Areas in a Queue in the transition from RT1 to RT2?
> I am sort of missing them. Is there another way to get the same
> kind of grouping of tickets?
>
> --
> patrik wallstrom | f o o d f i g h t
> tel: +46-8-6188428 | s t o c k h o l m
> gsm: +46-709580442 | - - - - - - - - -
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