[rt-users] Manual CC

[John DeBerry]

I agree. This was a nifty feature that we also enjoyed here. It would be
nice to have it back again in RT2. :)

John DeBerry

-----Original Message-----
From: rt-users-admin at lists.fsck.com
[mailto:rt-users-admin at lists.fsck.com]On Behalf Of David Fletcher
Sent: Wednesday, August 22, 2001 7:48 AM
To: rt-users at lists.fsck.com
Subject: [rt-users] Manual CC


I really like RT2, but one thing I miss from RT1 is that there is no line to
manually add someone to the CC list while I am making a comment or reply.

Example:
Sometimes I do some work from home at night, and I put in a comment to a
ticket stating that I will take care of it from home.  I would like to CC
that comment to my home email so that I get a reminder with the pertinant
information.  Also, the resolution of a particular ticket is of interest to
the CEO, but he doesn't want to be bothered with every comment or reply.  It
would be great to type his email address into the CC field as a comment or
reply is created.


Thanks to all the developers for a great product.
__________________________________________

David Fletcher
Micro-Prince Computers
(904)721-0867
(904)721-1253 fax
http://www.micro-prince.com (business)
http://www.mahonri.org (personal)
__________________________________________



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